
Vocabulary Builder Activity
Students will learn the following key terms and phrases:
Reading Activity: Technical Support Dialogue
Students will be able to correctly answer true/false questions after reading and listening to topical short articles and dialogs featuring topical vocabulary.
Scene: A busy sales office in Michigan. The Helpdesk team is overwhelmed after a storm caused power outages. A young intern fields a tech support call from a confused employee. Technician: Hello, this is Oliver Bleak at Technical Support. Is this a new issue? Or do you have an existing support ticket in progress? Customer: Thank God you finally answered! I really… Continue
Multiple Choice Activity
Students will be able to select the best match between unit terms and their definitions.
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Listening Comprehension Activity
Students will be able to listen to short audio clips in English and then spell them correctly.
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Spelling and Recognition
Students will be able to identify and spell a vocabulary term correctly given only the definition.
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