Unit 9: English for Tech Support

It worker suffering data loss
This activity demo would go so much better if you create an account and log in :)
Basic activities (computer-graded)

Reading Activity: Technical Support Dialogue

Students will be able to correctly answer true/false questions after reading and listening to topical short articles and dialogs featuring topical vocabulary.

Scene: A busy sales office in Michigan. The Helpdesk team is overwhelmed after a storm caused power outages. A young intern fields a tech support call from a confused employee. Technician: Hello, this is Oliver Bleak at Technical Support. Is this a new issue? Or do you have an existing support ticket in progress? Customer: Thank God you finally answered! I really… Continue

Multiple Choice Activity

Students will be able to select the best match between unit terms and their definitions.

You must sign in to try this activity.

Login to view the Listening Activity

Listening Comprehension Activity

Students will be able to listen to short audio clips in English and then spell them correctly.

You must sign in to try this activity.

Login to see the Spelling Activity

Spelling and Recognition

Students will be able to identify and spell a vocabulary term correctly given only the definition.

You must sign in to try this activity.