Unit 9 Multiple Choice — English for Tech Support

INSTRUCTIONS:

INSTRUCTIONS: Select the best definition for the term below and click Submit.

verb (infinitive)

Question 1 of 16

Escalate

To increase the priority of a ticket, often sending it to someone with more authority or technical expertise.

To reconfigure an existing game asset (such as a character or weapon) to make it less powerful.

To shut down and restart a computer.

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