This unit contains a vocabulary
sheet plus the student activities listed below.
Basic actitivies (computer-graded)
Reading: The Concise Guide to ITIL
ITIL is an IT Service Management Framework that is known for its comprehensive volumes of best practices.
Multiple Choice
Pick the correct answer from a list.
Pick the correct answer from a list.
Listening Comprehension
Listen to the word and type it in.
Listen to the word and type it in.
Spelling and Recognition
Type in the correct answer for each definition.
Type in the correct answer for each definition.
Advanced activities (teacher-graded)
Writing Activity
Pick a question and write about it.
Pick a question and write about it.
Speaking Activity
Do the speaking activity.
Do the speaking activity.